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  1. Home
  2. Instructional Resources
  3. Instructional Guides

Also in Instructional Guides

  • Instructional Guides
  • Planning Online Courses & Content
  • Synchronous Online Instruction
  • Asynchronous Online Instruction
  • Video & Audio Recording Techniques
  • Course Communication & Rapport
  • Assessment

Course Communication & Rapport

ITS Teaching & Learning

  • Managing Course Communication (1:04:36 video)
  • Student Rapport in Online Environments (1:04:50 video)
  • Remote Office Hours Queue
  • Listen and Learn Student Names with NameCoach (19:00 video)
  • Getting Started with Slack (48:15 video)
  • Course Groups in MCommunity and Google
  • Introduction to Piazza (35:00 video)
  • Using Piazza in Large Courses (41:48 video)

Center for Academic Innovation (CAI)

  • Half-life your message
  • Introduction to communication tools
  • Building your online instructor persona
  • Handling conflict in an online environment (good vs bad)
  • Effective office hours

Center for Research on Learning & Teaching (CRLT)

  • Guidelines for Classroom Interactions
  • Guidelines for Discussing Difficult or High Stakes Topics

Looking for more Course Communication and Rapport resources from a specific instructional support group/unit? Visit the Instructional Support Groups page for group/unit links.

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